Twin City Mobility, Inc. began with just one van and now has over (40) cars. Our commitment is to provide prompt, courteous, and affordable transportation services for hospitals, nursing homes, long-term care facilities, and healthcare networks coordinating non-emergency medical transportation to best fit the needs of our clients.
We are the choice provider of both cost-effective service and exceptional customer satisfaction. Our caring personnel are devoted to the cause of non-emergency transportation in the local healthcare community and helping others in time of need. Twin City Mobility, Inc. is a lifeline for vulnerable adults and children who need transportation to and from hospitals, clinics, and other medical facilities.
Each driver receives comprehensive training and testing which equals or exceeds the standards set by the Minnesota Departments of Education and Motor Vehicles/Transportation. This includes a comprehensive background check, extensive pre-employment training, as well as ongoing in-service training conducted at least semi-annually. Department of Motor Vehicles records are monitored on an ongoing basis for each driver, and random drug testing is conducted on a monthly basis for all of our drivers, monitors, and employees.
Twin City Mobility, Inc. recognizes that our key to success is providing an unmatched customer service. We have infused the importance of customer service into the drivers’ jobs by offering financial incentives to drivers for superior service. This will ensure that the best customer service is offered at every level and interaction with the company.